Got Questions?

Check out our FAQs below if you haven’t already, and if you still need help or have a question, send an email to [email protected]. We are here to help!
  • When does the course start?

    As soon as you enroll! Deep Dive Courses and Mini Courses are self-paced, which means you can start and work on the courses anytime. Art Live Shorts! have designated times however, they are in real-time using Zoom.

  • What kind of device can I use to access the course?

    Any device: desktop, laptop, tablet or smartphone that is able to connect to the Internet. You will need to be connected to the Internet to access the course site. Though all courses are mobile friendly, learning experiences are enhanced when using a desktop, laptop or tablet.

  • What is a 'Free Preview'?

    Glad you asked! Each course, both Mini Courses and Deep Dives offer 3 or 4 full learning segments for to preview. This allows potential learners like you to experience the course and see how it works before committing to purchasing a course.

    To access the segments (which are labeled on the course page under ‘What’s Included’) click on the ‘free preview’ button in the banner of the course home page. You will be directed to a sign-up page where you will be prompted for your name, email address, and to create a password. This allows you access to the free course segments; you now have an ‘account’ on AHFR’s platform.

    If and when you decide to purchase this course or another, click on 'enroll now' on the course page and complete the payment process. Mini Courses are $29.00 and Deep Dives are $79.00 (US funds).

  • How long do I have access to the course?

    You have access to the course for one year from the date you purchase the course. This allows you to complete the course anytime (as many times as you like) within the year. If for any reason you need to extend the time to complete the course, please email us, we are here to help!

  • How do I access my course?

    Go to the Art History for Real home page and click on the ‘learner log-in’ with the email and password you used when you purchased the course or signed up for a free preview. From here you will see the student dashboard where you can click on the course you want to work on.

  • How do the courses work? How do I begin?

    The courses are easy to follow, with a clear learning path. Once you buy your course and are logged onto the course site, you will be in your student dashboard, then click on your course card. There will be an ‘introduction and welcome section’ (located on the left-hand side of the screen where the course segments or modules are listed) that will give you an overview of the course and how it works.

  • What kind of learning materials are in the course?

    Deep Dives and Mini Courses include: text, videos (some are YouTube videos that play within the course), images, and other types of interactive media such as images, sound clips, presentations and digital collages. There are also PDF downloads and learning activities.

  • How Can I Participate in the Course or Engage with other Learners?

    Glad you asked. There are discussion forums you can add comments to within each learning segment and modules in all courses; you can also read and respond to other learners’ comments. Art History for Real (AHFR) also has a community forum where learners from all courses can discuss art and course-related topics. The community forum is accessible from your student dashboard; you must be logged onto the AHFR course site.

  • Are any parts of the courses live?

    No, there are no live sessions within Deep Dives or Mini Courses; they are self-paced. However Art History for Real does offer Art Shorts Live!, one-hour live zoom sessions on various topics of art history. If interested, you can check the Art Shorts Live section on the website.

  • Do I need to buy textbooks or other materials

    For Mini Courses you will not be required to purchase books or materials, everything is provided. However we do provide a reading and resource list for people who want to explore topics further.

    For Deep Dives there are recommended textbooks to purchase, usually one or two. However, typically these cost no more than $20 or $30, as courses include titles of older editions of books, which means books are available from used bookstores for a lesser cost than newer editions. All recommended textbooks have full titles listed in the course, with ISBN numbers so you can find them easily.

    Deep Dive courses occasionally include recommended book chapters and/or articles that are accessible for free through external, online platforms (outside of the learning platform); access will require registering for an account with an email address. Detailed instructions are provided within the courses on where and how to access the materials.

  • Do I need to follow segments (Mini Courses) or modules (Deep Dive courses) in order?

    No you do not! You can mix up the order as each are self-contained learning parts within the courses. However Deep Dive courses usually are designed chronologically, which gives a perspective on how art evolved over time. Some In-depth courses build on previous modules; completing them in order may create a better learning experience. If sequential order of learning is recommended, instructions are provided at the beginning of the course.

  • How much time will it require to complete a course?

    Mini Courses time commitment is about 2 to 3 hours for each course; learning is divided into short segments that allow maximum flexibility in completing the course.

    Deep Dives provide comprehensive learning experiences with time commitments of 25 hours or more for an entire course; there are 8 modules per course with 2 and 3 hours of learning for each.

  • What if I am having technical difficulties with the course?

    Technical issues don’t happen frequently with the Thinkific platform, but if the do, below are some troubleshooting tips to try.

    1. Clear your device's cache and restart the web browser
    2. Try a different web browser (Google Chrome is great; Safari works, but sometimes is problematic.
    3. Try an Incognito / Private Window (this will rule out an issue with browser extensions)
    4. Restart your device
    5. If possible, try a different device

    If you are still having trouble, send us an email and we will respond asap!

  • What is your refund policy?

    We work hard to deliver great learning experiences and quality courses, however we do understand there may be times when things don’t work out. Our policy allows refunds to be granted upon customer request (sent by email) within 7 days of the initial purchase. To request a refund please send an email to [email protected] specifying your name, course title and reason for requesting a refund.